Paytm Mobile Solutions — air tickets wasn't issued.

Address:South City, Flat No 15 B, Kolkata, West Bengal, 700068
Website:SpiceJet

I have booked air tickets for my father in law mr mrinal kanti duttaroy, a round trip from guwahati to kolkata and back for 16/04/19 and 23/04/19 today at about 8 pm through spicejet website. I have done so many times in the past. But today, after i have paid for the tickets through axis bank netbanking, via paytm mobile solution getway, i wasn't sent back to spicejet website and my ticket was not booked because after waiting 2 hours no message came nor any mail landed on my email box. I have checked my netbanking statement with axis bank. It confirmed that money indeed has been paid through paytm mobile solutions.
Therefore, i lodge my complain to you to find out why my ticket isn't issued?
I haven't been reverted to spicejet website, so i don't have any pnr number or id number.
Please let me know.
Thanks
Dr debashis deb
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