[Resolved]  Paytm Mobile Solutions — Amount debited but waiting for operator jio confirmation

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.paytm.com

Respected sir/madam,

This complaint w. r. t jio prime offer recharge of rs 303-/- (with promo code applied) for my job number:[protected]) where i have done the transaction yesterday on 30th march at 9.12 pm through paytm website. the transaction status says that "payment of rs. 303 received by paytm & your transaction is successful for jio number [protected] with order id [protected] and it is due with jio operator for confirmation.
The status (waiting for operator confirmation) is still the same as of today (31st march 2017) from past more than 14 hrs.
I expect the transaction to be successful and i must get the benefit of the offer from effective date 01st april 2017 provided jio is not extending happy new year offer and if jio is making announcement to extend the jio happy new offer then i must get the refund back.

Payment summary : [rs 243 from icici bank + rs 30 from paytm wallet and rs 30 discount for promo code paytmjio applied successfully on 30th march at 9.12 pm & paytm transaction number: [protected]]

Thanks & regards
Vikas mishra