Paytm Mobile Solutions — Amount dedect

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My name is mitulsutariya my mo.no.[protected] I have pay or send rs.650.00, on Boi Ac, but not receive yet or not refund
We tire often complain, please solve this problem, we send payment by through bank of india on this pay or send mony option by mo.no[protected], but this mo.no.base not received it and not refund at, we request to you, please refund my many or pay above mo.no.