Paytm Mobile Solutions — amount deducted via paytm for uber

Address:House no.RZH251 RAJNAGAR PART 2 PALAM, New Delhi, Delhi

Dear team,
In previous day evening, I transact total amount 2332.00 via paytm for uber. Unfortunately the amount deducted and no transaction ID generated via paytm. Whenever I contacted to paytm customer service, they deny for these things. Kindly check and reconfirm the debit amount, credit amount, and when I receive the amount, also who will be responsible for those type of problems.
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