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Sir,

Its been almost 9 days since my transfer failed but refund is not processed.

I am calling you cc daily and their answer is "due to some technical issue the refund is not processed"

My self i am a hdfc account and credit card holder, is there nothing to track a ticket and close it in your system?

This is completely un-acceptable.

Thanks,
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Sep 20, 2017
Updated by Manish kumar 0012
Payzapp customer helpline no. [protected]

Its been pathetic to hear the strategy about payzapp derived from hdfc. Let me give some things any app or bank has to maintain w. R. To customers

1. Maintanance of working toll free number
2. Reasonable responsive nature of bank/app
3. Technical solution within no time

I don't think hdfc is not such a bank like local ones who don't care about their customers. They (Hdfc) advertise them self as nationalized one. But have to people maintaining the so stated things. I made transactions into payzapp which is with toll free number in not working condition and support that prompts same auto msg. This shows how hdfc & associates like payzapp care about their customers. Is it your standard!!??. Local banks could give better response compared to you hdfc. Hope the bank technical and other team get well soon to get on the right track where a customer can feel that hdfc is international standard

Good luck hdfc

Reach me @ kishore. [protected]@gmail.com
Complaint comments 

Comments

Whenever if we have to try to buy bus tickets just page is loading when we to select particular bus seat then layout not at all showing .Always same problem this is the big issue forever and try to analayze speed and recover it.Its loading a lot of time when we are selected the particular bus and we have to buy a ticket its very crucial page

Dear sir,
I want inform to you that I have ordered some item and ordered has shipped as on 09 se 2017 but my item has not delivered while my estimated time is 16.09.2017.

Note- I want inform to you that I will not purchase any thing.

I transferred Rs.190 to wrong number.
Am Ajaz from Chennai I request to open my ptm bank account so last three weeks am waiting for that so till no any proper response completely no use to call only transaction not important customers satisfaction and feed baby is much more important.
Dear Customer,

That sounds concerning. For us to look into this matter, request you to please share your registered contact details & transaction details on the below link:http://bit.ly/2aJ9wGW

-Bejoy
HDFC Bank Customer Assistance

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