Paytm Mobile Solutions — amount is not refunded to my account-yqhfon

Hello Team,

I had booked a flight of JetAirways of dated 19 April 2019 of PNR 'YQHFON' through PayTM mobile app. But the flight was cancelled from your end. I contacted both PayTM care and JetAirways care. I had been told from both of you that the full amount will be refunded in course of couple of days. But it became almost a year and no refund amount is initiated to my account till now and nor any updates in this regard has been communicated to me. This type of lethargic service from a long experienced e-commerce company PayTM landed to me. Kindly let me know, if it could be resolved for me, otherwise I have to boycott PayTM for any service and charity contributions. Because now you are showing a non-reliable customer service provider attributes.

Regards,

Anit Kumar