Paytm Mobile Solutions — can't receive money in my paytm wallet

Address:

Surat, Gujarat

Dear care,

Please look for attached screenshot. I have received money on my Paytm account [protected]. Holder Jagruti Solanki.

I have also received message notification but I forgot my password. I have reset password and KYC also done but money is not updated in my wallet. I don't know where it disappeared. Do didn't transfer any money to anyone so please help to find where my money has gone.

I also tried to call you on customer care number but call is not connecting. Only they are telling to reset password. Please update your call centre as this kind of problem harassed your customers.

For your reference I have attached screenshot along with transaction numbers.

Regards,

Jagruti Solanki

[protected]