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Paytm Mobile Solutions — cash transfer

Cash has been deducted from my paytm wallet but has not been credited in the recipient's bank account till now. The transaction code has been shown the picture attached (Order id qr[censored]211ca8ccac9c). The amount transferred was ₹500. Paytm does not offer any complaint redressal platform to resolve this issue. I have been trying to resolve this for a while now and it has caused significant mental strain and financial issues. Please resolve this problem
cash transfer
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    PayTM Mobile Solutions
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