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Paytm Mobile Solutions — cashback didn't received on mobile phone

I have ordered Samsung Note 8 For Rs. 67900 on 27th Feb, 2017 with the cash back scheme of Rs8000/- As per order they have to provide/credit Rs8000 cash back to my Paytm account within 10 days from the date of delivery And according to there policy it should be credited to my account on and before 8rth March, 2018 but they have not credited and For that I have complain at Paytm customer care But I didn't got any response from there side and They told you are not eligble for thAT
Order detail
order No.: [protected]
Order date: 27th feb, 2018
Item order: Samsung Note 8
Hope for good response from your side
Name: Mahesh Solanki
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    PayTM Mobile Solutions
    Customer Care Service
    Customer satisfaction rating
    8%
    Complaints
    19185
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    1571
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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