Paytm Mobile Solutions — Cashback not received for Fuel purchase Via Paytm & paytm did not gave a convincing reason for not providing cashback

Address:	New Delhi, Delhi, 110088
Website:	paytm.com

I purchase fuel using paytm qr scan code at IOCL petrol pump (Sharda Suman Enterprise) in shalimar bagh, Delhi vide transaction id - [protected] on 30/12/2016 for Rs. 500. As per current government regulations, the fuel transactions have 0.75% rebate on the amount of fuel purchase when paid using wallets or cards (or cashless payment options)

However, at the name sake of cashback, paytm just reversed this 0.75% transaction amount stating that this is the cashback received on this fuel purchase, whereas, the attached picture of their promotion states that customer is eligible for upto 100% cashback till 31/12/2016.

Paytm is fooling people when they are reversing the government instructions of 0.75% reversal of fuel purchase on cashless transaction mode on the name of cashback which I feel is completely wrong on Paytm's part.

I spoke to Paytm marketing team on facebook and they said this is the only cashback reversal they offered, whereas, for some of my other friends on fuel purchase via paytm, they got a reversal of 0.75% as well as received appropriate cashback too from paytm side.

Please look into this query.

Thanks
Anshul