Paytm Mobile Solutions — cashback voucher applied but transaction failed.

prakash ghosh

from Kolkata, West Bengal

Address:

Kolkata, West Bengal, 700120

I have purchased a more deal on 11th oct 2018 from paytm where i paid rs 5050 to purchase it. I am suppose to get rs 5100 back, on which i will got rs 50 cashback and the remaining as voucher of rs 5050 via email. Now as instructed i need to apply this voucher that i received to add money in paytm, however while applying this coupon against add money section in paytm of rs 5100 it said successfully applied 5050 and remaining rs 50 i needed to pay. But when it took me to the payment section for me to pay the balance of rs 50, it failed the transaction. And the voucher of rs 5050 cannot be added to paytm wallet. Please find all the supporting attachments. I help me to get my money back.

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Oct 13, 2018

Updated by prakash ghosh I have purchased a More deal on 11th Oct 2018 from Paytm where I paid Rs 5050 to purchase it. I am suppose to get Rs 5100 back, on which I will got Rs 50 cashback and the remaining as voucher of Rs 5050 via email. Now as instructed I need to apply this voucher that I received to add money in paytm, however while applying this coupon against add money section in paytm of Rs 5100 it said successfully applied 5050 and remaining Rs 50 I needed to pay. But when it took me to the payment section for me to pay the balance of rs 50, it failed the transaction. And the voucher of Rs 5050 cannot be added to paytm wallet. Please find all the supporting attachments. I help me to get my money back