Paytm Mobile Solutions — complaints no 72279 97l78

Address:	Mumbai City, Maharashtra, 400001
Website:	www.paytm.com

Hi i have bought two kurties. But before delivery i cancelled them. Now i have not received my money back. Cash back amount has been deducted.

When no product has been delivered how can you deduct cash back amount stating that this is rbi guidelines. It is not a small amount for one product it is 971 and for other it is 419 rupees.

I have tried calling 24*7 support number many times but was kept on hold for hous without connecting to agent. No other way to communicate with paytm support

My order number is [protected] and [protected].

Please address my concerns on priority and get me my money back.

Looking forward for quick action.

Thanks,

Best regards.
Sandeep mathur