Paytm Mobile Solutions — Debited in credit card on 3 different occasions but not credited in wallet

Hi
on 3 different occasions when I tried to add money through the PayTM application 4th December, 15th january and 26th January 2017 for Rs. 2000, Rs. 1000 and Rs. 2000 respectively for which my linked credit card has been debited but however wallet is not reflecting the credit in PayTM.
could you please look into this as my credit card bank has given a certificate that it has been paid to the merchant.
regards
V Kesavan
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Patym should be more specific what come with the phone like inbox..
I am trying to buy this Oppo A57 phone but now i am confuse... I am very sure that the Phone come with Handset, Micro USB cable, Charger, Earphones, SIM ejector tool, Documentation, Case, but there is no where mention as such. Thank You

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