Paytm Mobile Solutions — delay in delivery of my courier and paytm cancel my order without any giving valid reason.

Address:

Thane, Maharashtra, 401209

I have just placed an order from paytm. I got a message that your order has been dispatched with our courier partner xpressbees on 3 october 2018. And till now i didnt received the courier. When i am just calling to xpresbees customer care so they are saying that your order is in process. It will take time. How much time you will take it almost 12 days. But i didnt received my courier.

And paytm cancel my order without any valid reason