[Resolved]  Paytm Mobile Solutions — electricity bill status showing successful while its not paid to operator

My paytm mobile no: [protected]
Name : assu dubey

I'm using paytm from past 2year, this time i'm facing problem with a bill payment need help, i'm roaming around electricity office from last 2 month to resolve bill a query that paid through paytm

Issue: i made electricity bill payment of rs. 24558 for customer id:[protected]Name: rajaram,)
Operator madhya pradesh poorv kshetra vidyut vitaran co. Ltd. On 29 jul 2017,

Status showing successful payment (See attached screen shot) but still it's not reduced from bill, and late fee added by operator, when i talked to operator they told me they don't have any record of this payment or didn't receive the payment, almost 2 month has gone, help to complete the payment or refund
Paytm not replying me for help
Please help me to get operator order reference id and transaction detail
Ns