Paytm Mobile Solutions — failed transaction amount not credited back to wallet

Address:

Bangalore, Karnataka, 560072

Ordered food online and used paytm wallet to pay for the order on 18th november.

The payment failed twice but the amount (Rs 586) was debited from my wallet.

Even after 5+ days i've not received my money back and all my efforts to contact the paytm guys to resolve my query has gone in vain and unanswered.

I dint expect this kinda tedious process to get my money back, i will have to think about using paytm service in future.

I hope raising my concern here gets my issue resolved.

Transaction id1: [protected]
Transaction id2: [protected]