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Paytm Mobile Solutions — fake call using name of paytm

Today I receive msg like below

Congrats you have won 1st prize maruti k10 in 3th anniversary day this is valid for today for registration rs4999 contact us:[protected].

This type of msg came from paytm so i paid money to that person

I was click on link directly open paytm app and person name showing Sanket Satish Dodal

So i thought this is certified so i paid money 4999.
Then after this got call to pay gst amount 28000/- and you get car and he gave me below account details

Them account details
Name: kameshwar rao
A/c: [protected]
Sbin0002992

But it was fraud when i call to paytm customer care

If that merchant was fraud so why he got merchant certificate from paytm

Please help me in this case i want to get my money back
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Complaint comments  1 Comment     Updated: ShareTweet

Comments

Upi transaction failed but money deducted from account and your customer support is not responding i tried calling them and also tried to send mail at [protected]@paytm.com but mail is also showing delivery failed
Ref id for issue is[protected]

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    PayTM Mobile Solutions
    Customer Care Service
    Customer satisfaction rating
    9%
    Complaints
    18119
    Pending
    0
    Resolved
    1538
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View Full Information
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