Paytm Mobile Solutions — Fake cashback promise | |||||
I bought a laptop from HP site using HP employee coupon and for HP employee Paytm was giving an offer “10% or 5000 cashback on payment which one is minimum”. My friend (HP employee) did payment of Rs. 60489 on 3rd October order id : 783785 using my Paytm account for payment using ICICI bank debit card. He got confirmation too(Paytm payment mail attached) but this transaction did get listed in my paytm wallet(Screen shot attached). Because of this I didn’t get cashback, and we contacted paytm team lot of times but nobody reverted back properly. And finally after long time they send cashback of Rs. 1000 (Cashback_details Attached) after so many arguments, But why will I refer a loss for Rs.4000? If payment didn’t get listed that is Paytm fault not mine. Why will I bare loss of Rs.4000? Paytm should provide me the cashback and I contacted them they refused to pay that. Was this information helpful? | |||||
 Add a Comment | |||||
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
20035
Pending
0
Resolved
1738
+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
Post your Comment