It was round trip from Kompally to Dundigal on 24th October 2020.
In one way it should deduct me Rs. 20 and in the round trip it should deduct me Rs. 10. But instead of Rs10, they deducted Rs 70.
I tried to call them but of NO use. No email id to send them and they asked to file a complaint ONLY through app which is the really worse of all the apps.
I booked a complaint finally on the app on the same day and yet there is no refund. They informed me that as per Government guidelines, this would be resolved in 20 days and I reminded them in between never ever they responded back.
I have all the proofs with me and I seriously wanted to take action against them.
Just wanted to know, if there is something happens like this for 1000 people and take Rs.60 then how much would be earning and 20days interest free for that? I just gave an example for 1000, but there could be many such issues for 120crore people.
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