[Resolved]  Paytm Mobile Solutions — flights

Address:Ahmedabad, Gujarat

Hi,

I have booked the flight from ahmedabad to bangalore and bangalore to ahmedabad on 17/01/2019 and i recieved a mails and msgs on 18/01/2019 at 1 am.i have contacted to airlines my flight has been cancelled i didnt get full refund they told me our end has not cancelled your agent has been cancelledi have booked through paytm.Customer executive told me that if the flight has cancelled we will refund full amount with in 24 hours.i asked to customer agent can i book the same flight he told that ok.on that time i have booked the same flight with same charges.

Now iam contacting to customer executive many times.after 3 days ther are telling that i have cancelled the flight tickets.i didn't cancelled the flight tickets they are blaming to me.i need resolution and i need full refund.Could you please help me on this case please take it as a high priority

Thanks,
Mahesh
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Jan 23, 2019
Complaint marked as Resolved 
its not resolved
Jan 22, 2019
Updated by maheshtarak
my order id is [protected]
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