Paytm Mobile Solutions — fraudulent transactions from bank

I recently updated my passbook after 6 months and found that about rs.15, 000 are being debited fraudulently every month and the amount is going to paytm.. I got my detailed bank statement but it only shows the terminal id.. How do i get the details of the paytm account holder who has defrauded me..?? Pl help.
I got to know that the terminal ids used for every transaction are the same i. E.,

1.[protected]
2.[protected]

I approached the bank but they are clueless. Will i have to file an fir to get to know the details of the fraudster.?? I know it's too high to hope to get my money back. I will be very grateful if anybody can help.. I have lost almost rs.1, 00, 000.. I never received any otp or debit sms on my phone number.. I don't know how the transaction took place..
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I was recharging my UTS wallet by 200 rs. Money got deducted from my SBI bank account but recharge couldnt happened in my UTS wallet. i waited for 48hrs to money to get refunded automatically but it didnt happened.
Kindly refund the amount else will not use PAYTM henceforth.

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