Paytm Mobile Solutions — frequent cancellation of bus without any notice

Website:Paytm.com

I booked a bus on paytm order id: [protected]. I was not informed about the bus cancellation. When I contacted the operator myself he told me bus has been cancelled. It has been very repititive process of paytm not informing about bus cancellation. When i called Paytm they refused to provide me the refund and i was on hold for around 45 mins. Told me wait for 24 hrs. I had importabt work in the morning. I hasd to book a flight for that which cost me 6000. Please help me to stop these uninformed cancellations and boasting nature of paytm
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