Paytm Mobile Solutions — hp defective laptop

Address:New Delhi, Delhi, 110058
Website:www.paytm.com

This is about the order number [protected] from PayTM. They sent me a laptop which does not work at all. All i am able to see is the power light. I initiated the return request within 1 week of getting the product, after calling them they said that it will be refunded. Today they are saying that my product is non refundable even if it is in a non working condition on the reference number 38071810 with Mr Ravi on the call. Kindly help me as now i am stuck with a product which is good for nothing. This is pathetic customer service with Nil customer satisfaction.

Arpit Jain
[protected]
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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