Paytm Mobile Solutions — I am unable to login to my account linked to mobile num [protected] | |||||
I have paytm account with Mobile number [protected] Email id [protected]@gmail.com This account is active from last 3 years. And now from 23rd may'17, i am unable to login to my account. It is saying invalid username and password.. And when i tried to do forgot my password.. They are not sending any reset password... I tried to contact them through customer care number.. There is no executive to attend.. They always tell we will get back to you.. But no one contacted.. I have send email to cybercell of paytm 24 hrs back. They have raise a ticket with ticket number 30170955 but they have not resolved it.. Through my firends account, i have registered my problem with another query number i. E. 30171992. But they have not attended this too. I have active wallet money in my account.. And i need access to my own money.. If they cannot give me access to my wallet then they should atleast transfer this money to my linked account. Was this information helpful? | |||||
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May 25, 2017 Updated by dbbansal This is the active statement for the month of April linked to the same mobile number and email id which proves my case that my account is active on paytm... now also i got call and they are fooling me by asking my cvc number of atm card and they are telling if you will give cvc number of your atm then only we will transfer your balance to account.. otherwise they will not transfer money to my account...Who asks for CVC number to pay into my account... They are fooling their loyal customers.  | |||||
 7 Comments | |||||
Comments
hey bhai mera paytm account bhi same problm btaa rha h kya aapko kuch ptaa lgaa kya hua h apne pytm account ko??
Reply
I agree with you sir. I am facing the same issue since 23may and the customer care executive calls and ask for all the details of our card which seems irrelavant and fraudulent.
Ni bhai.. ab tk pta ni lga kuch bhi... aisa lag rh h jaise humara account hi exist ni kr rh h... nd jitne bhi rpa padhe the wallet mn.. uska bhi koi status ni bta rh
haa bhai mere paas bhi call aaya tha card details maagne lgaa mene mnaa ker diya to call cut ker diya usne..bhai account bhout logo ka gayab hua h i think
Have you guys tried sending out a mail at [protected]@paytm.com. I suggest you do that. I got a reply from them to transfer my money in my bank account. And they are asking the valid details like bank account and IFSC code which is necessary to transfer the amount and not the card details like these fraud calls from unknown ppl(since this forum is open to all I think people are looking at it and calling us as we have updated out contact details here as well ).
same thing also done with me. ek bar mail me reply aaya ki detail me snapshot ke sath problem describe karo to maine problem send kiya magar bad me koi reply nahi aya.
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