Paytm Mobile Solutions — Incomplete order delivered. return requested but no response from paytm

Address:Pune, Maharashtra, 412307
Website:www.paytm.com

I had ordered a monitor, but the seal was open of the monitor box and power cable was missing. order (id: [protected]). within an hour of receiving the product, i informed about the issue. requested for return immediately.

I was offered either 400 inr as compensation or return. why would i take 400 for a defective product costing 20k. thus i requested a return.

After that, i've sent several mails, tickets asking for return courier pickup since last 1 week, without any response from paytm. new tickets were closed saying its duplicate of existing ticket (id:[protected]. and i'm not getting any response for the existing ticket.

Another fraud is, they have quoted mrp as 29, 999 whereas actual mrp is 18, 000. this is real scam. i want my money back asap.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Oct 17, 2016
Updated by ChandanKumar2004
After a lot of discount and cashback coupon code, I had paid around 18k, which is actual MRP of the product. Isn't that a scam? That too a defective product!!
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20033
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information