Paytm Mobile Solutions — Loan approved but not disbursed in my account

I have applied personal loan through paytm from aditya birla on 16th October, every process completed and got message that your loan money will get disbursed within 2 to 3 days. Still it's pending while emandate already done.
What is this, is it a scam or what?
Even no ny response from paytm customer care.
Pathetic service by paytm.
Regards
Divyanshu pandey
Registered paytm mobile no - [protected]
Paytm bank[protected]