Paytm Mobile Solutions — Claimed to have made payment to closed bank account

Address:	Gautam Buddh Nagar, Uttar Pradesh, 562106
Website:	paytm.com

I have made a purchase and vendor cancelled the order, the card associated with the bank account had been closed much more the refund process was initiated, since then i have been sending out email to paytm asking them arrange refund to different account, i have also shared them with the proof that account has been closed, all they reply is some sort of scripted email which sometimes doesn't even relate to what i write them. I wrote them 25 emails and all the 25 time i have got same sort of reply from them.