Paytm Mobile Solutions — mobile recharge unsuccessful and not refunded still

Address:

600018

I have recharged mobile network(docomo) twice nd was not succesful.they have not refunded me the amount still.the recharge was done on june 5 th nd today its 20 th june.if this is the case how can we trust paytm.how we will know that they had looted our money or not.for proof em ready to share my paytm order status also.please take initiative to refund my” valuable” cash and take action againist online frauds.