Paytm — Transaction failure_No refund

Address:New Delhi, Delhi, 110018
Website:paytm.com

I had tried to transfer an amount to another registered paytm user on 24 December 2016. The transaction got failed, yet the amount was deducted from my bank account.

Paytm promises refund of money in case of transaction failure within 48 hours.
It's been more than 15 days since I have been chasing paytm (almost everyday).

Everytime I am given a different response. Also, most of the time, I get their standard responses and never a specific response to my problem.

Their customer care number is also such that I am unable to directly talk to them.

My amount got deducted on account of failure from their end.
I deserve to get back my amount which was deducted.

I have contacted them almost everyday, and yet my efforts have been futile.

Request you to please help me get my money back.

Thanks and Regards,

Register Email ID : mehak.[protected]@gmail.com
Transaction number : [protected]
Was this information helpful?
No (0)
Yes (0)
Jan 16, 2017
Updated by mehakpreet
I had tried to transfer an amount to another registered paytm user on 24 December 2016. The transaction got failed, yet the amount was deducted from my bank account.

Paytm promises refund of money in case of transaction failure within 48 hours.
It's been more than 15 days since I have been chasing paytm (almost everyday).

Everytime I am given a different response. Also, most of the time, I get their standard responses and never a specific response to my problem.

Their customer care number is also such that I am unable to directly talk to them.

My amount got deducted on account of failure from their end.
I deserve to get back my amount which was deducted.

I have contacted them almost everyday, and yet my efforts have been futile.

Request you to please help me get my money back.

Thanks and Regards,

Register Email ID : mehak.[protected]@gmail.com
Transaction number : [protected]
Complaint comments 

Comments

Sir my balance 2000 rupee is debate but not received in my wallat you are not solution my complaint about this matter so i am going to the consumer court because your company is not send my money so iam going to perss and add all the news paper and calem your company

I transfer 1229 rs from Paytm to my Icici bank account. On 31dec2016
But still I didn't receive any amount
Transaction I'd ONE97.2402.[protected]
Paytm wallet I'd [protected]
Help me asap
Revert back my money.
Icici account number[protected]
Ifsc :- 0000610

A credit card has been used for unauthorised transaction on Paytm on 10 Dec 2016 for two transactions under id

1. Rs 5000 id[protected]
2. Rs 2000 id[protected]

Please check which phone number and account has used this payment. This person has carried a fraud transaction

Last dec12 i transfered 1000 rs from my paytm wallet to my icici bank account.
but the amount didn't credited on my account. i also complaint or query to icici customercare and they said me the amount is not credited by paytm and they sent me my all statement on my mail. There is nothing shown on my statement transaction from paytm.

I am add money 200 rupees and then i am returning to bank my money can not shown on my bank account.
When i hv change mobile no.on my paytm accoumy. All of my previous balance from account turn to 0 in my paytm account this is not fair please return my balance in my paytm account
Today i have done transaction from my mobile paytm [protected] for online ticket booking on bookmy show transaction ID [protected] for amount Rs 535.20. Request you to reverse this amount and credit to my paytm wallet. Because I have not received tickets from bookmyshow.
I have added money in to wallet on 19th dec from my credit card. Also got the cashback from paytm of 650 but same is also not credited, wallet bal is zero as on date.
Customer care experience is very pathetic no response from paytm. When I have raised query got solution from auto mailer.
Plese my 1100rs deposit may a/c earlist thanks

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20033
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information