Paytm Mobile Solutions — money stuck in paytm account

Address:

Hyderabad, Andhra Pradesh, 500029

My paytm kyc was done last week.
I was told that the limit now is 1 lakh.
I recharged my account with 18, 000.
When i was about to transfer money to my bank account, they are saying that transfer limit is only 25, 000 per month.
How can that be?
They accept 1 lakh deposit without informing that we can withdraw only 25, 000 per month.
When i spoke to customer service agent and manager, they are saying it is their policy.
We'll no one informed me about that.