[Resolved] Paytm Mobile Solutions — non responding customer service for refund queries | |||||
On 9th oct i purchased a pair of shoes worth 2799 on which i would be receiving a cash back of 1679, i cancelled the order same day and purchased another pair from paytm as i received good deal. Now i received the second pair purchased on 15th oct but the 1st pair refund not yet received it's still showing as in transit. I don't have any other information to check with delivery agent not paytm customer care picking up any call, since 3 days i been trying for atleast half an hour 4 times a day, but no response. Please help. Regads Was this information helpful? | |||||
Oct 26, 2018 Complaint marked as Resolved After more then 100 attempts for 6 long days I able to get a chance to speak to lords of customer service...I.e Paytm customer care agent. They took my case gave me an reference number and with 2 days I got my refund.Frankly speaking they least bother about any consumer compliant queries I suppose.. | |||||
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The numbers mentioned below as Paytm head office and Paytm support we are suppose to call on those numbers it seems. Then who will listen to our query?? We just need to wait and watch then reply???
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301