Paytm Mobile Solutions — not done right transfer

I had done payment of health insurance with Rs 2812 /- on 25 Oct 2019 through online payment. I received a confirmation for the same but my health insurance company didn't receive payment. Till date the amount is not credited to health insurance company account. So, I had to make payment one more time.
Requesting you to refund me back 2812/- which was deducted from my bank account on 25 Oct 2019. Transaction ID was [protected] and UPI Reference no.[protected]
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