Paytm Mobile Solutions — not giving credit no reply after I proved them about credit

I have played game called pass the bomb for which i make payment of rs 10 online but game not started. I contacted gamepind they said refund will be processed within 72 hours but more than 6 days has been passed and they are saying every time i msg again 72 hours. Total me rs 30 deduction they are holding. Query ref no. 68723019, 68509152 and 68462288. They have wasted alot time so i am complaining here... Apart from my total refund of rs. 30 i need compensation for wasting my time... Thnx in advance