Paytm Mobile Solutions — Not refunding my amount

Address:	Pune, Maharashtra, 411057
Website:	paytm.com

This is height of misleading a customer.

I am seriously not sure why Paytm is providing me with wrong information and what's the benefits they are getting out of it?

I called my bank n number of times and their response is same that they have not got any kind of refund from "Paytm".

The reference number provided by paytm is "not authenticated" as per the bank.

Bank told me that both the amount of 4000 Rupees each have been claimed by Paytm only and please note that out of two 4000 Rupees transactions, one was returned to bank by me which is causing the issue here as it is not yet received by me.

Note down the auth IDs provided to me by bank : 873370 and 487140 and check and then provide me with the correct information this time( Don't just copy and paste the last e-mails, you are asking me to trust and I have trusted you many times and now I need solution for this. This is my hard earned money and I am seriously not happy by this kind o[censored]nprofessional behavior shown by you)

Show professionalism and sort out this issue refunding my amount on a serious note.

-- Please don't provide me with the "Not authenticated" reference numbers now and have some investigation and come to me with "Right" information.

Thanks,
Rohit