Paytm Mobile Solutions — online recharge issue

Address:Kolar, Karnataka, 563101
Website:PAYTM

Its been 2 days up now, still no response from paytm

By order details enclosed below in in photo

What's wrong with #paytm.
Yesterday i have done recharge for videocon dth.
Money got debited from wallet immediately (8.28pm, 10th nov'17) and after 2days also it is showing as processing.

Please note: till now i have not any sms or mail regarding this payment, where as money got deducted my account/bank.

And i contacted #paytm customer care through app & reported this issue almost 4time but i have not got any sms/mail for the compliant registration

And i contacted #paytm customer care through phone, it is not all getting connected to recharge section, i called 20times still they got disconnected.
Now i only have to pay phone (Call charge) bill for all this # caused by this #paytm.

Is #paytm is secure and you have 24x7 customer care support. What is the purpose of this?
Payment not done after 2days no answers!!!
Money got debited & payment mail there is no confirmation sma/mail even after 2 days?
+1 photos
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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