Paytm Mobile Solutions — order no. [protected] ordered on 30 aug, 2017 - paytm has been the worst service provider in terms shopping

Address:

New Delhi, Delhi, 110058

Paytm has been the worst service provider in terms of shopping online. I have purchased 3 kurites under order no. [protected] ordered on 30 aug, 2017 12:53 pm. I have returned 2 kurites due to :
1. Ahalyaa digital printed chanderi kurti without lining - due to fabric of the material and quality is not good.
2. Ahalyaa cotton rose print floral partywear straight kurta with golden border - i have not like golden lace on the kurta.

From the date to return i have facing lot of problems,
Courier person mr. Anuj has picked up the parcel but not provide any receipt, i have called him then he said sorry to me. The same thing i have written through email. Even i tried to call your customer care many time department but not connect to the line.

Till date i have not received refund. Why?

Paytm is totally fake and earning money by cheat and fraud way. Govt grievance redressal agency like consumer forum should make strict rules against these fraud online merchant companies. Paytm is the worst company. Paytm services is very bad and poor. Because after delivery of product paytm has no responsibilities. It is very difficult to contact customer care officer, even i think there is no customer care service for customers. It is very difficult to deal with paytm. I want my refund againt above order number asap.

Vanisha arora-mobile [protected]