Paytm Mobile Solutions — payment not received*****[protected]

Address:

New Delhi, Delhi

Dear sir,
I want to inform that i have received payment of 14, 407 rs in my merchant account no - [protected] on 3rd jan 2019 but it's not settled till now and i am waiting from last 9 days as i required the amount urgently but the paytm team unable to send the amount to my bank account.
I have go take daily follow up regarding this but they didn't call me and when i asked to transfer the call to senior department they said that they are busy we will drop a call back within 2hours but i have not received any call back from last 4days. Today when i call and ask the matter to senior they replied the transfer will done within 4-5 days but i am not able to wait because my condition was not good i have to go for medical treatment.
Complaint no's[protected], 09909468
Kindly look itno this matter

Thanks & regards
Sarabjeet singh
[protected]