[Resolved]  Paytm Mobile Solutions — Payment postpaid repayment stuck Order Number [protected]

Hello,

My paytm postpaid repayment of convenience fee of Rs. 43.01 is stuck under processing. I have tried the transaction twice and both times the amount has been debited from my account but it is still stuck at processing from your end. Please resolve this issue as soon as possible and let me know. The order id is [protected].

Ankur Kumar Srivastava
[protected]
Was this information helpful?
No (0)
Yes (1)
May 1, 2022
Complaint marked as Resolved 
The payment got processed after 9 hours.
Complaint comments 

Comments

I'm a paytm postpaid user. As usual according to the instructions my post paid bill has been generated on 1st of July. So, I made a payment of Rs-48 on 1st of July, 2022. But my bill payment gets processing. They asked me to wait 24 hours but I've been waiting till today 5th of July, but it still processing. From 7th of July I'll be charged late fees. But I couldn't repay it. I made another 4 payments and all the time it gets processing not gets succeeded. I have tried to reach out them via Phone call, Twitter and their no value 24×7 help desk option which have not helped me till today. Now I'm frustrated and depressed about the matter.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information