[Resolved] Paytm Mobile Solutions — Paytm balance not recharged while amount debited

ajaysh81

from Gurgaon, Haryana

Address:	Gurgaon, Haryana, 122001
Website:	paytm.com

Dear Representative,
I had made the payment through SC cr card and confirmed from them that you have already claimed the amount on 19Nov2016 of Rs. 5000 corresponding to ARR number [protected]. I have also paid the credit card bill where this amount is charged.

Hence request you to please credit the same amount in my Paytm without any delay.
From Paytm team no one is taking responsibility and taking too long time to resolve the issue and not responding to my queries. If paytm cannot manage services then should stop its services. There are already many wallet services in market.

I have already waited for one month. Now resolve the issue ASAP before its escalated further.

Regards,
Ajay
[protected]

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Jul 1, 2017

Complaint marked as Resolved

Dec 07, 2016

Updated by ajaysh81 Getting lots of fake calls that are saying they will reimburse and asking personal details and OTP etc but i have not shared anything. Please take action against following fake call numbers:-
[protected] - Rahul kumar sharma - received call today at 8AM. His email id is [protected]@gmail.com
[protected] - This person don't know but this number belongs to Assam.

Please take actions again following number on urgent basis.

Regards,
Ajay

Dec 08, 2016

Updated by ajaysh81 Issue still not resolved. Even paytm customer care is also not responding in this case. Very poor service. Pathetic customer care, we cannot call and they are not responding.