Paytm Mobile Solutions — "Paytm did not provide refund after returning products"

Address:Beed, Maharashtra, 442707
Website:www.paytm.com

PAYTM ORDER NO # [protected] Dated - 8th Feb 2017

I have Purchased Yonex Mavis 350 shuttle from Paytm and received the wrong product Yonex Mavis 10, which almost half in the price of ordered items.
After the receipts of the order, i have returned the same with own Courier Charge and Paytm care has said that they should refund the Product Amount along with return courier Charges on dated 18th feb 2017.
The returned products has already been received by Seller on dated 20th Feb 2017, but still they have not refunded my Amount.

The Status of order has changed from "Return Approved to Return Rejected" on dated 3rd March 2017.

After so many communication through mail they have not giving any satisfactory reply. It seems that now they don't want to refund the money.

They have so many idea to harassing to their customers. First they did not pick-up the product from where they have delivered the same and after shipped the courier they demanding the proof of delivery. however i have sent them the POD of shipment delivered along with courier slip.

Paytm is very third class online site, i suggest all the people that they never transact with Paytm.

Pankaj Kumar
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Sir,
CashBack not received in Mobile recharge Rs. 150

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information