Paytm Mobile Solutions — Paytm personal loan not yet disbursed 25 days over

I applied for the Paytm personal loan on the 9th of September 2022 still money not disbursed and in paytm app its showing Congratulations the transfer of amount to your bank account has been intiated but it's been almost 25 days and still, the loan amount is not credited to my bank account. I've contacted their funding partner Aditya Birla Finance 3-4 times and every time they asked me to get help through Paytm and then I contacted Paytm for the same but they asked me to create a ticket through a personal loan 24x7 help channel from the app, I tried that too but still my issue is not resolved