Paytm Mobile Solutions — Paytm postpaid account is still active on credit report.

Address:

Noida

My postpaid account (PYTMPPP[protected]) was closed on 31/01/2021 but when I was checking my credit report on paytm app and there my postpaid account is still active. Please closed that account from your end so that it will closed on my credit report also and provide me a closed certificate also.
I have tried many time for complaining about this on paytm app but it doesn't provide any option to connect live agent and call agent told me that you have to complaint from chat we don't help in that.
It affect my cibil report. If they don't have team for support than why they gave paytm postpaid to customer.
Please help me to solve this issue as soon as possible.
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