Paytm Mobile Solutions — paytm postpaid excess amount refund / how to utilize

Hello paytm,

Good morning,

My name is manoj kumar and my paytm linked mobile number: [protected],
My issue : i have account of paytm post paid, i was purchased some item through paytm mall and then item was not good and returned goods and this payment paid through paytm post paid account and when i returned the goods money refunded but now my question is that amount i'm not able to utilize and i tried pay my electricity bill but not showed.
Kindly assist the how may i utilize the excess amount through paytm post paid account and provide the respective customer care number, so that i will call and check them.
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