Paytm Mobile Solutions — Paytm Postpaid Fake Charges Even After promise to waive off

The late fee charged by paytm for my paytm postpaid bill was promised to be waived off by a executive via whatsapp and I paid in that belief..but now i've been receiving calls to make an idiotic payment for late fee for late fees...Resolve it asap and I need a compensation of INR 10000 for the struggle paytm had me to go through
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