Paytm Mobile Solutions — Personal loan disbursed on 17th Sep 2022 but not yet credited to my bank account

I applied for the Paytm personal loan on the 17th of Sep. 2022 and on the same day I got the message that your loan is disbursed and transferred to your bank account but it's been almost 6 days and still, the loan amount is not credited to my bank account. I've contacted Paytm for the same but they asked me to click on a link that is on a ticket created by them which lands to a bot for personal loan 24x7 help channel on the app. I tried that too but not helping. It is just an automated response. My issue is not resolved.