Paytm Mobile Solutions — product is not dispatched even after 4 days of placing an order

Address:	Thane, Maharashtra, 401105
Website:	Www.paytm.com

I have placed a order with order id [protected]
My mobile no is [protected]
On 1st of november i placed the order
Order was about to get dispatch till 3rd november
Today it’s 5th november and yet i am waiting for order to get dispatched

Also when calling up customer care
No one picks up and while reporting something in my orders section
It sends me an automated reply

That if doesn’t gets dispatched by 4th november, it will be auto cancelled and seller will be penalised for this
But what compensation will i get for not delivering my order

Also seller have now raised the price for same product
So if order gets cancelled and i want to place a new order
I will have to pay more

Who will bear the extra cost

I don’t want my order to get cancelled

I want my product in new seal packed condition and within schedule, as promised