[Resolved]  Paytm Mobile Solutions — refund issue order no: [protected]

Address:560017

I have wrote to customer support earlier and i m writing now also that my money is not get refunded for the purchase of redtape shoe orderno: [protected], which i have returned as you can see in my account, it has been 14 working days, you said that it will come on 2nd october, but i m still waiting.
What is the issues, no one shared me transaction id, i want my money back, do whatever is necessary or i will take legal action and also will be filing case in consumer forum, what kind of customer support you are hiring, i tried calling 15 to 20 times but no response said you put on hold, but you are charging money for that too. This is really pathetic.
I am really not happy with paytm services, you are loosing a customer here and more because of poor customer service.
I hope this is the last time i am complaining, and you will get this sorted. Kindly take some action.
Do not let your brand name go down because of some useless fellows.

Thanks,
Bhaskar anand singh.
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Oct 12, 2018
Complaint marked as Resolved 
Money came on 12 oct, which was supposed to come on 2 oct,
Oct 12, 2018
Updated by BhaskarSingh123
Action is taken after repeatedly mailing, and complaining
Complaint comments 

Comments

I can't apply the promo code in my wallet...
Order id [protected]
I purchase the voucher on 11th October but then I can't apply the promo code in my wallet as per my monthly limit was over but today my limit is refreshed to 10000rs but sill I get a error message (sorry the offer is not active) while I'm trying to apply the 5000rs promo code in my wallet... Please resolve this issue as soon as possible or refund my 5000rs amount as soon as possible... paytm registered no [protected]
Because in 2-5 days my mini kyc validity will expired...

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