Paytm Mobile Solutions — refund of ticket cancellation amount

Sir,
I booked ticket through paytm gateway and i had to cancel it.
Railyaw is showing money has been refunded but i couldnt get the money in my acount still. I cancelled the ticket on 08augst 2017.my transaction id is [protected]. Refund id is [protected].how and when amount will be refunded. Railys showing that money will be refunded in 3-4days but still it couldnt be done
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