[Resolved] Paytm Mobile Solutions — refunded payment not credited to account even 24 hours over | |||||
I have been added an amount of rs. 5000/- from my dhanlaxmi bank savings bank account to my paytm account on june 7, 2018, 12:35: 54 transaction id is [protected]. Unfortunately, i couldn't able to make the transfer to any of other account/s, after then i have opted the option return to the bank. As per my request, the money has been debited from my paytm and i have received confirmation sms also with a transaction id: [protected]. Even 24 hours over so far the transferred money has not received into my account and i have been made several requests with paytm 24x7 helpline and have been sent an email to care also. Though so far no answer. A prompt action on this would be highly appreciated. Was this information helpful? | |||||
Jun 18, 2018 Complaint marked as Resolved I have made a complaint about my issue with my Banker.
I have been escalated my issue to Paytm Nodal Officer email ID. And I have received a reply from that email ID.
Email ID is Nodal Officer
So the escalation method is the best way if we are not getting actions/replies from the Care/ 24X7 Help team. | |||||
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