Paytm Mobile Solutions — Regarding Paytm merchant refund amount

Dear sir,
I have received 1000Rs on 17th August from my brother Paytm account, after sometime I refunded the amount to my Paytm account, I raised my complain to Paytm customer care, by mail, tweet calling but I didn't receive any response from him my brother also didn't receive refund amount also not me, today is 28th Aug also most days has been completed but no response from Paytm merchant team,

They are doing scam with customer

Kindly pls look my problem,
My payment merchant mobile no. [protected]
My brother payment mobile no. [protected]

Thanks and regards
Abhishek mishra
N-34/8 Telco colony jamshedpur jharkhand
[protected]